Returns & Exchanges

At Hiya Health, we want you to love every piece you wear, which is why we offer a 30-day window for returns and exchanges on all unworn fashion items. Please ensure all original tags are attached and the garments are in their original condition to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging and include the packing slip provided in your digital return confirmation.

• 3.
  Ship It Back

  Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.